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How Are We Doing?

As a business, we truly take the words of our customers to heart. We want to know how our previous customers felt about us yesterday so we can be an even better dealership tomorrow.

These reviews and testimonials may also help you as you try to determine if Bert Ogden Mazda Mission is the right dealership to start your car-buying journey. Read below to learn more.

Customer Lobby
121 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Carmen Dominguez 13 Aug 2016
We just bought a 2016 Mazda CX-5 Grand Touring from Bert Ogden Mazda in Edinburg! Great customer service from everyone! My husband and I are completely satisfied- NO complaints! Our salesman Fermin was very professional, knowledgeable, and patient, and he stayed with us through the whole process! NO... complaints about any employee there! Thank you to ALL Bert Ogden employees (including all managers that assisted us) for making this a very pleasant experience!! Show more
5 rate
Jaime Ortegon 18 May 2017
The shining example of exemplary customer service; Hector Morales and his team took great care of my wife and I, listening to what we wanted in a vehicle and working hard to get us into the right one. The environment is casual and friendly, which gave us a great feeling throughout the car buying pr...ocess. Beautiful facilities, an amazing product, and a great team make this one of the Rio Grande Valley's best places to buy a car. Show more
5 rate
Rogelio B., MCALLEN, TX 30 Mar 2017
Very pleasantly surprised! I truely didn't feel like it was a sale or a financial transaction. I felt and still feel like I came in to the dealership to pick up a GIFT. My sales rep (Ruben IBARRA), oh my GOD, was so KIND, ATTENTIVE, and most importantly,
5 rate
Amador Villarreal, MISSION, TX 30 Mar 2017
Great friendly service.
5 rate
Rebecca Deleon, EDINBURG, TX 27 Mar 2017
I am grateful to BMW for their assistance in my new vehicle purchase. Bert Ogden BMW General Sales Manager, Patrick was extremely helpful throughout the process and ensured that I found the right vehicle for me. Sales Advisor, Leo has been very helpful as
5 rate
Nataly Lozano, EDINBURG, TX 23 Mar 2017
I walked in a little uneasy, because the fact that my credit score dramatically changed after leasing my car three years ago (due to my business going bankrupt) made me feel like I would no longer be part of the BMW family. However, I was and still am ama
5 rate
Miguel Chapa, MCALLEN, TX 21 Mar 2017
Ruben Ibarra made this a great experience with his professionalism! He's very knowledgeable and took the time to explain in detail everything I needed to know about the vehicle, Thanks Ruben!!
5 rate
Luis M 04 Apr 2017
Great service
5 rate
Natividad G 01 Apr 2017
Juan Gonzalez was very helpful and explained everything In detail. Very pleased with his help. I will continue to come back
5 rate
Lino R 01 Apr 2017
5 rate
Please speak with our trade advisor for more information.