Eldon the Mazda manager and Jonathan made sure I got an amazing deal and stayed true to my payment range, we had a terrible time trying to get to the dealership but they stayed to wait for us. They were all super welcoming and glad we could make it down safely. Danny the finance advisor made sure to thoroughly explain what I was signing and how everything worked, overall an amazing experience with Mazda Bert Ogden Mission Mazda and these three gentlemen!!! I recommend if you are looking for a car to stop by and see them!
Great service. Margarita, receptionist, was awesome. She called and made sure everything was ready when I arrived. Love my Mazda!
Going to Bert Ogden Kia for my inspection for five years in a row has always been a pleasant experience.
Great customer service....very attentive
I had a fantastic experience with this dealership! I was helped by Adrian (who handles the online listings where I first found this car) and Chris, who took over with the hands-on test drive and paperwork. They made it so easy and quick to get the car ready to go. And it's exactly what I wanted. Perfect. That's why I keep coming back to this place!
Staff was nice, quick and responsive
I can tell Kia Mission is working hard to provide good service as they re-build their service staff from the employment effects of the pandemic. I was super pleased with my service yesterday. They accommodated a same day oil change, dropped me off for an appointment I had and called as soon as the car was ready. When I got back to the shop, my car was ready to go. Great job!
I was having issues with my vehicle not turning on. I contacted Service Dept. and was helped out by Mayra Calderon. She advised me to go in as a walk in and I did. Though I did not have an appointment, my vehicle was inspected and fixed that same morning. Mayra was very attentive and kept me informed of what was being done to my vehicle and even took time out of her lunch to contact me to advise me of the outcome. Very satisfied with the service! Thank you Mayra Calderon!!!!!
I came today to do the service on my Kia vehicle, and Javier helped me. He was very professional, and he listened to me attentively when I explained my last experience in another Kia service department. Javier’s customer service made it a nice experience for me this time making me feel back at a Kia I can trust again.
Great service as usual.
The team ia always professional and quick to help.
They were very helpful and friendly
Service with a smile!
Excelente servicio, muy rápido Ruben. Me proporciononlo que queria.
Exelent service. Fast and great personal
Very good price. Excellent service. I have bought many cars in my life but I have to say Mission Mazda took the stress out of it for me. I will be back. Thank you for everything Mission Mazda.
Great customer service!! So happy with my new vehicle🤩
Would be nice if the call center would actually find out if the dealership is ready for walk-ins... I came in at 1 and got out at 5... Everyone at the dealership was very nice, helpful and respectful....
I love my new car and amazing customer service! Very helpful sales team 🙂
They surely aim to please and help in anyway they can.
Great experience shopping for our family vehicle with Mazda in Mission. Ruben explained all the vehicle features and options. He took care of everything for us and called us when everything was ready. Fast and easy process.
Great service. Come see Jorge Rivera and Alex Cortez
I took my kia to get update system I was very nicely at attended very good customer service with the reception I would give her a 5 star good job 👏
Very good service. It took a little longer due to newer lube technician, so that was understandable. Otherwise it would have been 5 stars.
'twas a great experience and my salesman Red was on point! he really knows how to provide above and beyond customer experience. he sets appropriate expectations with his clients and never uses those unrealistic salesman pitch in order to close a sale. as a first time car owner (and a meticulous one), i can certainly say that i made the right choice and given a chance i'll definitely get my second car (SUV) with them. also, one of the best thing that this dealer have, is their after sale. their staff are so professional, warm and very helpful! so ...