Six months ago I waited five hours for an oil change today the bird Ogden Kia team was able to finish it in under an hour thank you for stepping up.
Great service! Friendly staff. Gabriel Leal awesome sales rep! Great customer service, will definitely contact him on my next purchase.
I always get the best service here! Thank you for providing such a great experience during each visit!
Courteous and fast service
Took care of my car and honored the warranty Mayra was really helpful.
Staff there went out of their way to make sure my needs were met. They were patient and courteous. I'm glad they were my first pick. Thank you for all your help!
Mr. Ruben Esquivel gave me amazing service yesterday. He took his time to make sure I understood how to use all the amazing features my Cx5 has. He is not your typical arrogant sales guy, he is humble and listens to you. I really appreciate the time and patience he took with me and I will 100% be recommending him to anyone I know. MAZDA, give this man a raise!
I left my car off for a oil leak and oil chg. I was called back that my vehicle was ready in the afternoon after making multi attempts to contact the service dept. Too many people are pushing the calls all around all over. I had to explain myself 3 different time before I got mad and was directed to the service dept. They found the oil plug loose. I checked it myself before I went in and it was tight. My oil chg. Had still not been done. The vehicle stayed over night. I got busy today, but did not ...
The attendant was very courteous and helpful.
Staff is friendly and answered my questions. Quick turnaround service.
Our salesman Jose was awesome! 10/10 recommended buying with him if you’re looking for a new vehicle!
EXCELLENT CUSTOMER SERVICE. Love that they go above and beyond. Thanks again Bert Ogden Kia!
Ivan Garcia and his manager Danny went out of their way to make a deal that was above and beyond my expectations. This was the best car buying experience I have ever had and I have purchased many vehicles throughout the years.
They were all professionals at its finest, got what we needed left no hassles. Thank you all for helping us out
Nick, our salesman, made our first time experience at Bert Ogden a very pleasurable one! He was very attentive to our needs and got us in and out fast! We appreciate you and look forward to doing more business with you!
Really good service from Edgar. Today was our first time at this dealership. From the moment we arrived, our salesman Edgar went above and beyond for my wife and I. He took the time to answer all of our questions and gave us an awesome deal. We took a 2022 CX-5 home and may get the CX-9 , If you want a good service and a good deal go with that gentleman
Louis was awesome and very professional. I would highly recommend to use him as your advisor. Also, the service is really good.
Gabriel was our sales guy and was amazing; enjoyable experience; talked us thru the whole process on my first car! Danny was a great negotiator; he got the payments in my price range! Overall great experience!! 100% recommended
I Like the way that sellsman ask for my convenience and my desaire. They only focus on what I need, nother the less it's simple, fast and presice. Thanks to Jesus Ortega he help me a lot. If it wasn't for him I will never get a new car.
Grasias a su personal adceri my vehiculo k ceria muchas grasias a su personal
José Hernández was our salesman he listen to us and was very friendly. Danny the manager was a good negotiator and also assisted us with the process. Pauly the finance director was very informative and explained the process very well. Happy with my vehicle!!! No regrets!!!
Great, friendly, and fast service!! Brought in my Versa for an Oil Change and Tire Rotation. Was out the door in one hour!!!
My husband and I were interested in their 2022 Mazda CX-5 Turbo, so we decided to give it a test drive. Our salesman Jonathan was very professional and knowledgeable of the vehicle. He made us feel as if we were talking to a friend not a salesman, which made us comfortable. After crunching numbers several times in hopes of walking out as owners, we finally came to a fair price. They tried hard to get us the monthly payments we wanted, which we were very grateful for. Their whole team was friendly and professional throughout the buying process. I would strongly ...
Today they continued to rebuild the relationship they destroyed previously, they are moving in the right direction. Great friendly customer service. Quick service as well. 4 stars for today's service because there is always room for improvement.
Service Manager Melissa was very helpful.
I give 5 stars!
The Manager Ms Melissa Galomo with her remarquable management and her good associates Ms Cynthia and Ms Margy have done a great job. In spite of the service workload the skeleton team of three had shown their dedicated professionalism and the effective teamwork on my Kia Sorento.on Jan 16, 2022. Thank you all for a good services.
Eldon the Mazda manager and Jonathan made sure I got an amazing deal and stayed true to my payment range, we had a terrible time trying to get to the dealership but they stayed to wait for us. They were all super welcoming and glad we could make it down safely. Danny the finance advisor made sure to thoroughly explain what I was signing and how everything worked, overall an amazing experience with Mazda Bert Ogden Mission Mazda and these three gentlemen!!! I recommend if you are looking for a car to stop by and see them!
Great service. Margarita, receptionist, was awesome. She called and made sure everything was ready when I arrived. Love my Mazda!
'twas a great experience and my salesman Red was on point! he really knows how to provide above and beyond customer experience. he sets appropriate expectations with his clients and never uses those unrealistic salesman pitch in order to close a sale. as a first time car owner (and a meticulous one), i can certainly say that i made the right choice and given a chance i'll definitely get my second car (SUV) with them. also, one of the best thing that this dealer have, is their after sale. their staff are so professional, warm and very helpful! so ...