Great customer service

Our salesperson was so good! She did an amazing job!

Great service

Mayra is awesome she does a great job coordinating with maintenance and is very helpful

This was my first time taking my car for servicing. They were able to fix the issue, so all good here. Thanks.

Kind. Helpful. Explained the details of the service being done. Myra was very helpful and professional.

Good service and great attention.

Very friendly service team, tech has already called with an update and they have only had the vehicle 2 hours. So far so good! Let’s hope the final solution is just as successful as the check in process.

I’ve always had a great experience with Mazda! The staff is consistently helpful and courteous. I want to especially recognize Stephanie at the front desk—she’s professional, well-mannered, and always pleasant to interact with. Oscar, the technician, also deserves a shoutout for his excellent communication skills. He takes the time to clearly explain the services performed, which I really appreciate. I’ll definitely continue bringing my vehicle here for service—top-notch team all around!

In Mission Kia… Good service and able to get an appointment right away although I had to drive from Harlingen to Mission! Harlingen’s appointment wait was more than a month out. Also their customer service in Harlingen is lacking. It’s a no care attitude. The service dept. is very unprofessional. They are more concerned with chit chatting with other employees rather than taking care of the customer 😱😱will continue to come to Mission or go elsewhere for service although we purchased it in Harlingen!

Great experience. Excellent service

Mayra was friendly, courteous, professional, and very knowledgeable about the services that my Kia Telluride needed. She gave me pricing and approximate waiting time. The facility is clean and stocked with a coffee bar and water. I am impressed with the Customer Service that I receive here. Mary

Stephanie Sepulveda is very helpful and very polite

Great service!

Great customer service!!!! She went above and beyond to make sure to answer my questions and provide the best service.

They're an amazing group of people especially Mayra she's always on top of things Thank-you so much for the exceptional service Blessings to Y'all

Excellent service

Great service

Came in for car oil change. I appreciate the review of the maintenance needed to date, based on mileage. Courteous staff.

Outstanding customer service! I'm extremely pleased with how they handled my vehicle. The team was polite, helpful, and every staff member I encountered was genuinely friendly. Thank you Bert Ogden Mission Mazda.

Attentive and efficient at least in the check in process will update once vehicle is worked on

Very Good Service

Everything was great Fast service

Three weeks ago I bought a used 2023 Mazda 3 with help for Jesus (the salesman, but maybe JC helped too!). Jesus was so great to work with. I never felt rushed or uncomfortable. Everyone at Mission Mazda was great. I love my new used car!!!

They were all wonderful and every upstanding of my situation

Good work and wait time

Great customer service

(Translated by Google) Excellent service. Fast and very friendly. (Original) Excelente servicio. Rápido y muy amables.

Always good customer service and keep you up to date.

Fast efficient. friendly staff.

I had great service and took exactly the amount of time that I was quoted when dropping off my vehicle. I was really pleased with everything

Great service! Friendly and scheduled appointments are always on point. Thank you Margie and J.R.

Very pleased with service.

Really appreciate how, if I just call ahead of time, Stephanie and the Mazda team can most often times make provision for my vehicle to be serviced. As usual, everything was fast and smooth, in an out. 🙂

We absolutely enjoyed our waiting time in a lovely lounge area with the most delicious fresh made coffee....the best! Thank you!

They fixed my vehicles issue fast and everyone was respectful and attentive

After A bad experience on Monday I was contacted by service manger Roy (very professional) to apologize and make amends to bad service i received on Monday I agreed to bring car back wendesday to have service 😀 done it was timely and correct! Thanks again Roy for your attention to detail and satisfying experience!

Thank you for your help I appreciate it . God bless you always.

Went in for oil change only with 2125 miles. Prompt service with 24 point inspection

If you are looking for a car ask for Alexis! You won't regret it, he's definitely the 🐐. I was just car shopping and ended up buying from him. He provided us an honest and transparent information. He answered all our questions. Highly recommend Alexis as your car salesman

This was our last stop & we were treated so very respectful just like the good ol days! Our salesman JR and the finance manager are amazing genuinely great people! I had been to 8 other places and we were ready to give up on buying a car. You need to come here and ask for JR. You will be treated like your purchase matters. Thankful to God and the two finance mangers who assisted us. Don’t go anywhere else, we did that for you. PLUS they helped us surprise our son with a huge bow and everything!!! Thank you 🙏 ... Read More

Full review text opened.

Google - Mar 19, 2025

This was our last stop & we were treated so very respectful just like the good ol days! Our salesman JR and the finance manager are amazing genuinely great people! I had been to 8 other places and we were ready to give up on buying a car. You need to come here and ask for JR. You will be treated like your purchase matters. Thankful to God and the two finance mangers who assisted us. Don’t go anywhere else, we did that for you. PLUS they helped us surprise our son with a huge bow and everything!!! Thank you 🙏 May God bless you abundantly- Michael & Sonia Garcia. Google settings didn’t let me change my account name. That’s my moms name😅

(Translated by Google) Nice smile, excellent treatment, quick contact! (Original) Linda sonrisa, excelente trato, rápido contacto!

Excellent

Ms. Stephanie was very polite as well as the drivers. I will definitely continue bringing it to this location. Excellent service.

Great experience, always courteous and efficient

So far are great. I recieved a call first thing in the morning, before i could call them.

Stephanie did a great job of taking care of me.

Awesome job!

Went in for service because of a recall and found out there were a total os 5 recalls on my vehicle. Staff did a great job in a reasonable time. Meet Mr.Donaldson, the GM while I was waiting. Very cordial gentleman. We will see you again.

Always a great experience! Friendly, knowledgeable staff. Clean facility. 10/10

The staff was incredibly attentive and made sure all my needs were met.

Service here is just on point .Ladys up front are Polite & Friendly. I totally recommend you trying the experience of coming here for service.

Went for a scheduled oil change and tire rotation... The service was 👍

Jesus was a great salesman! He did everything so quick and he was so patient with my situation! He also delivered my vehicle to me! I’m one happy customer! Thank you Bert Ogden & thank you Jesus!

Recently purchased a vehicle cash my salesman Alexis and the staff were beyond amazing they made the process easy and hassle free Highly recommend

If you are looking for fabulous customer service, this is the place! The girls greet us by name, call with updates, and work on a timely manner- we feel like we are visiting friends. Highly recommend!