Sales: ClosedService: Closed
Your clerks are all fantastic; especially your team leader. They’re so helpful and so kind. It appears that you make an extra effort to hire good people and for that, I thank you!
Professional and expedited service considering I did not have an appointment. They also included an update to the car ECU for free. It was a recall I was not aware of. Great service.
I highly recommend Jesus Ortega and manager Ginno for a wonderful customer experience. Had a great experience in sales and securing a good deal.
(Translated by Google) Based on my experience today December 23, 2024 I give them these 5 stars. I attended due to the current recalls for Telluride. Everyone was very friendly, everything was finished within the time frame they gave me when I checked in. I had a very good experience. (Original) Basado en mi experiencia de hoy Diciembre 23, 2024 les doy estas 5 estrellas. Asistí por los recalls vigentes por Telluride. Todos fueron muy amables, todo se terminó en el rango de tiempo que me dieron cuando hice check-in. Tuve muy buena experiencia.
mayra is always super helpful when i have any questions about my vehicle and service she is always amazing!!! highly recommend ☺️
(Translated by Google) Excellent (Original) Excelente
Excellent service
Everyone was very kind and helpful. The service is very professional. I am glad I took my car to that site. Thank you.
(Translated by Google) Very well attended (Original) Muy bien atendido
They took care of me fast 2 hours and I was gone
Staff at Bert Ogden....thank you so much, we love our car!! Thank you Jenny, you are very sweet and your help was so appreciated. My husband and I took your recommendations and bought the CX 5 and we love the sun roof. Thx to Jason in finance, nice to do business with you. Ronald S Miller and spouse Catherine B McHugo Mission, Texas 78574
Excellent customer service
My experience at Bert Ogden Mission for my first car purchase in February 2024 was as good as can be. I want to give special recognition to Zoe for helping me choose the perfect vehicle that suits my needs. It was truly an unforgettable experience! When I come in for service, the employees always greet me warmly and offer complimentary water, hot chocolate, and coffee of my choice. What I look forward to most while waiting in the dealership's waiting area is its comfort and suitability. I’ve had no complaints, especially with unlimited hot chocolate on hand (it’s ...
Very easy experience, very helpful workers who are trying to get you a new vehicle asap very good prices unlike other dealerships trying to get you to over pay overall satisfied with my experience and purchase
Awesome service!
We were able to work out a deal and stay within my budget
Great customer service, and took care of our car needs on time!
(Translated by Google) Excellent service especially, Thanks to Jesús who explained every detail to me 🙌🏻👏🏻 Look for him when you go to buy your car 👌🏻 Recommended 🙏🏻 (Original) Excelente servicio en especial, Gracias a Jesús k me explicó cada detalle 🙌🏻👏🏻 Búsquenlo cuando vayan a comprar su carro 👌🏻 Recomendado 🙏🏻
The salesman and overall staff at Bert Ogden Mazda are top tier. They are welcoming, attentive, and helpful. I want to especially highlight Mr. Erick, Mr. Ruben, and Mr. Martin for their kindness and support during the purchase of our family vehicle. Additionally, finance manager Mr. Paul Mason was attentive and understanding, making the whole process seamless. If you’re looking for a great car-buying experience, I highly recommend Bert Ogden Mazda!
Very friendly staff
Professional and Courteous
Very helpful and friendly service
Great service by salesman Erik, sales manager Ginno and finance manager Paul. Mazda has great product and is highly recommended.
This is the first time I visited this dealership and it was a pleasant experience. My salesman, Max, was attentive and helped me out to get the most out of my trade in. He kept me updated on the progress of my transaction and was always checking on me. Highly recommended, go see Max to purchase your new Mazda.
Great deal on an amazing car that wasn’t even listed online. Mission Mazda went above and beyond and got me in a vehicle I didn’t even think I could qualify for!! They worked a miracle!!! Very grateful to Ginno and Luis for helping me out!!
Mayra was great, helpful, and friendly. I’ve been going there for service since 2021 and I have no regrets. Looking forward to buying a Kia Carnival there soon.
First off, the customer service we received when we purchased our first Mazda was an enjoyable one because of our salesman, Rick. More recently, we had an issue with our battery. I walked in on a Friday morning without an appointment. They were quick to get my repair sorted and even provided me a loaner vehicle for the day. Needless to say, I was back within a few hours and the battery was replaced under warranty without a hitch. Stephanie is an excellent service advisor and helped me out every step of the way.
Polite and friendly person.
Only the attention of the reception was excellent….
Always kind and helpful.
Communication is great
Carolyn at the service desk is great. Garcia in the service dept is also great. Than you all for getting me out quickly
Two years doing vehicle inspection here, quick, easy
Everyone was very polite and they were very quick to get my issues resolved. They sent me a video of all the maintenance that was done on my vehicle as well. Thank you all for your hard work.
Alex and Brenda were great, it was awesome working with them.
We just purchased a Mazda CX-5 from Bert Ogden Mazda in Mission. I want to say the experience was great. Our salesman Max Valdez was very helpful and informative. He was very patient and answered all our questions. Our purchase went very smoothly and we went home with a beautiful car. Thank you Max!!
Didn’t take long at all!!!
Long wait but good service
(Translated by Google) Very friendly staff and above all a lot of transparency! Totally recommended (Original) Muy amiable personal y sobretodo mucha transparencia! Totalmente recomendado
(Translated by Google) Everything very good, excellent service (Original) Todo muy bien, excelente servicio
Excellent service
Nice
I would like to thank the Mazda Service staff. Ms. Stephanie was nice and courteous. I dont know the assigned mechanic’s name. He was courteous and helpful. Also thank Mazda Store Manager Gilbert for his attentiveness and fast response for delayed services promises by the Used Car lot. Although my vehicle was 2024 CX90. He made sure all that was promised was complete along with recalls and other findings. Thank you.
great service from the mechanics and check in fairly quick
Was treated by friendly people, was given a estimate of how long it would take, and she was right on!
Rubén THANK YOU for such a great service, always ready to answer any question and provide support. Thank you!!
Excellent customer service
Gracious enough to service my Chevy Silverado same day. Thank you! 🥰
'twas a great experience and my salesman Red was on point! he really knows how to provide above and beyond customer experience. he sets appropriate expectations with his clients and never uses those unrealistic salesman pitch in order to close a sale. as a first time car owner (and a meticulous one), i can certainly say that i made the right choice and given a chance i'll definitely get my second car (SUV) with them. also, one of the best thing that this dealer have, is their after sale. their staff are so professional, warm and very helpful! so ...
